All Systems Operational

Tango Tango Services Operational
Authentication Operational
Auth0 User Authentication Operational
Auth0 Management API Operational
Monitoring Operational
Datadog US1 Events Operational
PagerDuty Webhooks (US) Operational
PagerDuty Mobile Application (US) Operational
PagerDuty Notification Delivery (US) Operational
PagerDuty REST API (US) Operational
Datadog US1 Monitors Operational
Datadog US1 Metrics Operational
Datadog US1 Log Management Operational
Hosting Operational
AWS elb-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS s3-us-standard Operational
AWS secretsmanager-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS ecr-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS lambda-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

Resolved - We've pushed a change for devices using FirstNet Sims. Devices can be recovered simply by rebooting.
Oct 16, 13:12 CDT
Identified - We have identified an issue affecting some Sonim XP5+ LTE Radios where the device may lose its configured APN, resulting in a dropped cellular network connection. Getting you back online is our top priority, so please follow these quick steps to restore your service:

1. Close Tango Tango: Completely close the Tango Tango app on your radio.
2. Locate Your IMEI: Find your device's IMEI number and note the last four digits.
3. Connect to Wi-Fi: Ensure your device is connected to a stable Wi-Fi network so we can communicate with it.
4. Request a Remote Update: Text the last four digits of your IMEI to 888-826-4607. Our team will use this to remotely push a network update directly to your device.
5. Restart the Radio: Once our team replies to confirm the update has been pushed, simply restart your device.

Your cellular connection should automatically restore once the device powers back on. If you continue to experience any connectivity interruptions after rebooting, please reach out to our support team for immediate, hands-on assistance.

Oct 15, 13:09 CDT
Investigating - We have identified an issue affecting some Sonim XP5+ LTE Radios where the device may lose its configured APN, resulting in a dropped cellular network connection. Getting you back online is our top priority, so please follow these quick steps to restore your service:

1. Close Tango Tango: Completely close the Tango Tango app on your radio.
2. Locate Your IMEI: Find your device's IMEI number and note the last four digits.
3. Connect to Wi-Fi: Ensure your device is connected to a stable Wi-Fi network so we can communicate with it.
4. Request a Remote Update: Text the last four digits of your IMEI to 888-826-4607. Our team will use this to remotely push a network update directly to your device.
5. Restart the Radio: Once our team replies to confirm the update has been pushed, simply restart your device.

Your cellular connection should automatically restore once the device powers back on. If you continue to experience any connectivity interruptions after rebooting, please reach out to our support team for immediate, hands-on assistance.

Oct 15, 13:09 CDT

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Completed - The scheduled maintenance has been completed.
Oct 13, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 06:00 CDT
Scheduled - We will be deploying new features and fixes to the PTT server and admin portal during this time. Minor and brief service interruptions may be possible.
Oct 12, 10:04 CDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Resolved - Root causes in push notification services have been confirmed and resolved.
Oct 7, 09:02 CDT
Monitoring - Push notification services appear operational again. Monitoring.
Oct 7, 08:06 CDT
Investigating - Push notification services are returning errors to the Tango Tango backend services. Expected impact is LTE Devices are not receiving notifications for alerts (CAD, Toneouts). Call starts should still be operational.

This is under active investigation.

Oct 7, 07:33 CDT

Oct 6, 2026

Completed - The scheduled maintenance has been completed.
Oct 6, 06:31 CDT
Verifying - Verification is currently underway for the maintenance items.
Oct 6, 06:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 16:11 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 5, 16:10 CDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.